Privacy Policy

Data We Collect

We collect the following types of information:

• Account information (email, display name)
• Verification materials (identity photos, profile links)
• Community content (forum posts, safety alerts, client reports)
• Phone numbers you submit for lookup or reporting
• Location data (when you choose to share it)
• Device information and push notification tokens
• Payment information (processed securely by Stripe)

How We Use Your Data

• To verify your identity and maintain community safety
• To provide community features (forum, alerts, client reports)
• To enable phone number lookup and reporting features
• To send important safety notifications
• To process premium subscriptions
• To improve our services and user experience
• To comply with legal obligations
• To prevent fraud, abuse, and harm

Data Sharing

We do NOT sell your personal information to third parties. We only share data:

• With your explicit consent
• When required by law enforcement or legal process
• To protect safety and prevent imminent harm
• With service providers who help operate our platform (under strict confidentiality agreements)
• Phone number reports and ratings are shared with other verified users who search for the same number

Verification Materials

Identity verification photos and profile links are:

• Used ONLY for verification purposes
• Never shared with other users
• Stored securely with encryption
• Deleted upon request after verification
• Reviewed only by authorized staff

Client Reports & Phone Numbers

Important: Phone numbers and associated reports you submit become part of our shared database:

• Reports are visible to other verified users searching the same phone number
• Your identity may be anonymous or identified based on your submission choice
• We cannot guarantee complete anonymity if legally compelled to disclose information
• Reports may be moderated or removed if they violate our guidelines
• You are responsible for the accuracy and legality of information you submit

Your Rights

• Access your personal data
• Request data correction or deletion
• Revoke consent for data processing
• Export your data
• Object to certain data uses
• Lodge complaints with data protection authorities (GDPR/CCPA)

Note: Some data (like submitted reports) may be retained for legal and safety reasons even after account deletion.

Data Retention

We retain your data as follows:

• Account data: Until you request deletion or 1 year after account inactivity
• Verification materials: 90 days after verification, or immediately upon request
• Client reports: Indefinitely for community safety, unless removal is legally required
• Forum posts: Until you delete them or they're removed by moderation
• Emergency alerts: 1 year after resolution
• Transaction records: 7 years as required by financial regulations

Security

We use industry-standard security measures including:

• End-to-end encryption for sensitive data
• Secure HTTPS connections
• Regular security audits and penetration testing
• Access controls and authentication
• Encrypted database storage

However, no method of transmission over the internet is 100% secure. You use our service at your own risk.

Cookies & Tracking

We use essential cookies for authentication and session management. We do NOT use advertising or third-party tracking cookies.

International Users

Our services are operated from the United States. If you access our platform from outside the US, your data may be transferred to and processed in the US. By using our service, you consent to such transfer and processing. We comply with GDPR for EU users and CCPA for California residents.

Children's Privacy

Our service is NOT intended for users under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has created an account, please contact us immediately.

Contact Us

For privacy-related questions, data requests, or to exercise your rights: